How can we help?

Pick a photo with your camera or from your library, tap one of the plainly-worded actions (Modernize, Colorize, Repair, and so on), and wait about thirty seconds to a minute. The restored photo comes back ready to save, share, or print at 2K. There are no prompts or settings to learn.

Your photo is sent to our AI image-processing provider only to perform the restoration, and the result returns to your device. We don't store your photos, and they aren't used to train AI. Full details are in our Privacy Policy.

Everyone starts with 3 free mends. It's a fixed number of restorations, not a countdown. Once they're used, you decide whether to subscribe — nothing is charged until you choose a plan.

Subscriptions are billed by Apple and renew monthly. To change plans, cancel, or turn off auto-renew, open Settings → [your name] → Subscriptions on your iPhone or iPad and select Mend Memories. Cancelling stops future renewals; you keep access until the end of the period you've paid for.

Top-up packs add extra mends; your monthly mends are always spent first, and top-ups expire one year after purchase. The Pro actions unlock (Studio, Headshot, Golden Hour) is a one-time purchase that stays with your account on any plan.

New phone, or reinstalled the app? Open the app's settings and tap Restore Purchases to bring back your subscription and any one-time unlocks.

Purchases go through Apple, so refunds are handled by Apple. Use Apple's Report a Problem page to request one.

You can delete your account and its associated data any time from inside the app: Settings → Delete Account. Because we don't store your photos, there are none on our end to remove. Prefer we do it for you? Email help@mendmemories.com. Note that deleting your account doesn't cancel a subscription — cancel that in Settings → [your name] → Subscriptions.

Sign in with Apple only, no name or email collected, photos never stored on our end, no ads or tracking. The full Privacy Policy has the details.

Results vary by photo. Try a different action for the kind of damage you see — for example, Heavy Damage Repair for tears and water damage, or Colorize for black-and-white prints.

Check your internet connection and try again. Restorations are processed online and need a connection.

Tap Restore Purchases in the app's settings. If it still doesn't appear, email us with the date of purchase and we'll sort it out.